WEB DESIGN FAQ
How long does the process take?
About a week once I've begun designing. There will likely be a wait for you to be scheduled because I am a mom and wife first, and a designer second. I do this part-time at home and cannot schedule more than a handful of people in a week (depending on their needs). This wait will also give you a little time to complete your questionnaire homework, which will need to be sent to me 1 full week before your scheduled week. When that week arrives, I will be sending frequent emails for you to review the progress. Please respond within 24 hours. If not, I will have to move you down on the schedule.
How and when do I pay?
I will send a PayPal invoice after you've completed your questionnaire, but prior to beginning any design work. If the invoice is not paid by the time your scheduled week rolls around, I will have to move you.
What is your refund policy?
I give full refunds if the work has not been started (except the non-refundable $20 deposit). Once work has begun, I give partial refunds based on the amount of time I've spent working on your project. My rate is $30 per hour. The deposit is to hold your place in line and for my initial review and gathering of art, ideas, etc. before I begin the design part.
Can you recolor a graphic for me?
DO YOU TAKE CLIPART/GRAPHIC SET REQUESTS?
I used to, but I don't really anymore. My time is very limited and I have a growing list of "ideas" and things that have been requested, but I just can't make promises or take on requests right now. You are more than welcome to suggest things and they could very well already be on my list of bazillion things to draw!